anger management case study examples

Successful Anger Management Case Study – Inspirational Life Story

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Human emotions are the wonderful aspects and assets of life. Without emotions, our life would be so mundane and colorless, isn’t it? Technically there are six basic emotions (viz. happiness, sadness, fear, anger, disgust and surprise), but in practical life we tend to experience innumerable hues and shades of emotions. In short, emotions are the colors that give expression and meaning to the entire fabric of your life.

Problems arise when emotions start controlling you, rather than you controlling your emotions. Among all the emotions that I said above, anger is the emotion that can have devastating effects on the person, people related to him and his surrounding as a whole. Anger not only harms your body and mind but is also a potential threat to the safety and emotional world of others. If not managed properly, anger leaves a deep imprint on you, your loved ones and the ones who became the innocent victim of your anger. Therefore, if you feel that your anger is puffing up and is getting out of control, then it is best to try and work on anger management.

People always think that there is a certain age for something; it is easy to change or transform oneself during the early years of life and so on. But, in real life it is not like that. If you are determined to achieve something, then you will get all the strength to achieve that irrespective of your age, ethnicity, gender, etc. Determination and perseverance are the two guiding stars that help man to cross the deepest seas and climb the mightiest mountains of life.

Let me tell you a true inspirational life story of Mr. X (Name changed) who made real progress in controlling his anger and also developed his own new anger management technique. I am proud to be his therapist. If you think that it is only in the earlier stages of life that we can make changes within ourselves, then let me tell you that at the age of 84, Mr. X groomed himself into a person who has greatly improved control over his anger and emotions. He is dynamic, he is filled with youthful energies and above all he is always ready to make positive changes in his life. During the formative years of his life, Mr. X was taught to bottle up his emotions and anger rather than understanding more about them or learning to cope with them effectively. In due course of his life he also confronted many difficult situations. This was not his fault. Each time you are angry, I guess most of the time you would have been also told to calm down or do something else. In worst case, may be you would have been spanked or shouted back for throwing your anger tantrums. This is natural. This happens in most of the households. But, sometimes we need to see things the other way round. When we start looking at things, people and situations through the lens of empathy, understanding and acceptance, the whole world changes within and around us. Mr. X did the same thing. Even if his anger issues were bothering him, he did not sit quietly. He stood up and worked towards anger management. First he tried to accept the fact that he has anger issues, then he started looking at things and situations with more patience and understanding and finally he worked hard to kick off anger out of his life.

Starting from relaxation techniques to realization and reformation… he did not leave a single leaf unturned. Even at this age he did it! Mr. X invented his own anger management technique. I would like to share his valuable words and techniques with you too. Here they are:

The “APOX “ Technique A = Awareness that I am upset and then accepting it, and stop beating myself with a guilt trip about my feeling angry. P = Pause : Count to 10, relax, short-circuit the automatic rage response by taking control of the situation. O = Options : Think of various options I have to respond, what the consequences of each would be, then choose. X = Express myself in the way I have chosen.

There! Having written it down, I feel better already.

So folks, controlling and dealing with anger is not impossible. If Mr. X could do it at the age of 84 then I think you all can do it too. I read somewhere that Anger and Danger are the same and have only one letter difference. Anger leads to danger. Therefore, do not let anger issues overpower you. If you or your loved ones are facing anger related problems then please try to put Mr. X’s techniques into action. You will surely gain relief. You can also get professional help by starting our online anger management program . We are eagerly waiting to help you deal with and eradicate your anger issues and potential problems.

Every emotion is necessary and obvious… so is anger too. But, everything depends on the depth and intensity of emotions, their expression and who controls whom…

My sincere gratitude to Mr. X who was a wonderful client, whose dedication towards life and change inspired me to spread his enlightening wisdom and determination everywhere.

Best wishes,

We’re here to help you get happier NOW!

Your therapist is ready to start the journey with you today. So what are you waiting for?

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Related posts, how to make friends as an adult, top tips to overcome panic attacks, yoga for mental health, one comment.

Wonderful technique to eradicating anger. Good one I must say. I want to borrow this APOX techniques with refference to online anger management program for my book on the fear of man in the coming extinction, which anger is part of the topic discussed in the book.

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Case Study on Anger Management Counselling

• Published: 27 Jul '21
• Updated: 05 Nov '24

Table of Contents

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Recently, I received a call from Rahul who was unable to manage his anger. He was wondering whether therapy can help him. After having an initial conversation over the phone, we planned a consultation session.

For details about the techniques mentioned in the case study, check the references at the end of the case study

Anger Management Counselling – Step-by-Step Guide

Consultation or pre-coaching :.

Rahul : So Misba, as I told you during our phone call I have a tendency to get angry when things are not happening as per my expectations. I was able to control my anger earlier and was able to vent it later in a gym or by going for a run.

For the last couple of months, I have been noticing that I was not able to control my anger effectively. There have been instances in the office and in the house when I ended up shouting. A couple of days back I even threw things around in the house because of an argument with my parents.

This is when I realized that things are getting out of my hands and that it is important to seek help.

As always in the first consultation of the anger management counseling session , after hearing Rahul’s challenges, I began by psycho-educating Rahul about the core concepts behind the process I follow. I suggested Cognitive Hypnotic Psychotherapy (which is an eclectic approach to Psychotherapy) for managing his anger. Then I walked him through the pre-coaching process. 

After helping him understand the therapy process, I added that in his case, once we have defined the current problem and outcome clearly, I will help him –

I informed him that the anger management counseling they follow will include:

• Defining the Existing problem clearly
• Defining the expected outcome from the sessions clearly
• Identifying the situation and people that act as triggers for anger for him
• Identifying and restructuring specific dysfunctional thoughts that were leading to the anger. 
• Using Hypnotic / Guided imagination techniques for releasing suppressed anger and associating calmness with the situations and triggers that were earlier associated with anger.
• Identifying better ways (skills and behaviours) to deal with the same situations that were earlier leading to anger.

Session 1: Defining Challange and Desired Outcome

The first session focused on helping Rahul define his current situation, desired outcome, and expected future. 

I started the first session by asking Rahul to summarize the challenges he wanted to overcome through anger management counseling in his own words. 

Rahul: I am not able to control my anger in many situations

I then asked Rahul to reframe his problem statement using the following format:

 I feel ……………………. about ………………………… when ……………………………

Rahul: I feel guilty about not being able to control my anger when things don’t happen as per my expectations.

I asked him to read the statement a couple of times and tell me what the desired outcome that he wanted to achieve at the end of these sessions in the format

 I wish ……………………….

Rahul: I wish to be able to manage my anger more effectively and learn to deal with life situations calmly.

I next guided him through a Guided imagination *1 where he was asked to identify a recent past event where he experienced anger. Once Rahul was able to recall the event, he was asked where in his body does he experience the feeling of anger most. 

Rahul said he felt it most in his hands and the gut.

I asked Rahul to give the sensation a color. Next, I asked him to breathe deeply, in through the nose and out through the mouth. I asked him to imagine breathing out the color and the anger that it represents with each exhale. 

I said I want you to imagine a color that represents calmness and breath that color in and allow that color to spread to all parts of the body and come back to the present. 

Rahul was surprised and said he was feeling completely calm and relaxed.

 He also mentioned that he started feeling lighter and almost as if heavy baggage has been lifted from him.

For the home assignment, I asked Rahul to write down a list of all those situations and triggers that were earlier making him feel angry. 

Session 2: Working with Behaviours

We began session 2 in the next week by asking him about the week and any changes that he noticed in his behaviours, thoughts, or emotions. Rahul mentioned that during the week there was only once that he actually got angry otherwise the entire week went reasonably well.

I went through his home assignments where he had made a list of all the situations and triggers that were earlier triggering the feeling of anger.

I asked him to identify the specific thoughts that came to his mind when he was in the above-mentioned situations or when in the presence of the triggers.

Once he described his specific thoughts, I did a thought restructuring process to help him manage his thoughts more effectively.

When = Trigger

Then = New thought *1

I asked him to practice the statement throughout the week.

For his home assignment, I asked him to describe the ways in which he would like to deal with the same situations and triggers in the future and the emotion that will help him deal with these situations in the desired manner.

Session 3 : Working with Emotions

In the third session, Rahul reported that he had started feeling better in the past week. As I was going through his home assignments, he made a detailed list describing the ways in which he would like to deal with the same situations and triggers in the future and the emotion that will help him deal with these situations in the desired manner.

I asked him to describe objectively the best ways of handling the same situations in the future.

Rahul said that would like to experience calmness in these situations instead of anger.

I asked him 1 situations from the past where he felt most calm in the past, and 3 situations in the future where he would like to feel calm.

After Rahul listed down those 3 future situations I did the NLP Anchoring *2 process with him.

By the end of the session, Rahul looked visibly calm through his pitch and body language. 

S ession 4: Working with Past experiences

In the fourth session, Rahul mentioned that his previous week felt lighter but he still felt some amount of guilt due to past experiences.

I then used the inner child therapy process to help Rahul to connect with the part of him that made him feel guilty. Then I asked him to help the child understand that he is loved and cared for and request the child to let go of any negative emotions he has towards himself or towards others. The child did so by blowing out those feelings in his imagination. Then I asked Rahul to play with the child and do things to make him feel loved and accepted. Later I asked him to allow the child to grow up with the current positive feeling and integrate with Rahul; he did that.

I asked Rahul what was he feeling at that moment. He said he was feeling Calm. 

I further asked him to tell me 3 situations in the future where he would like to experience calmness. 

Once he shared those 3 future situations, I created an association between the triggers and the feeling of calmness through the NLP Anchoring process.

At the end of the process, Rahul looked really calm.

Session 5: Closure

In the fifth session, Rahul mentioned that he did not feel any amount of guilt and nor did he experience anger in the past 2 weeks.

Rahul mentioned that he felt more in control of his anger and in fact mentioned that in most cases he did not even need to control the anger because that anger was replaced with a feeling of calmness.

I taught himself -hypnosis *3  for future concerns

My Observation: 

The right set of techniques is very important for a counselor because something like emotional management that most people struggle with can be managed with ease and simplicity.

References for techniques used

• When Then Statements
• Self Hypnosis

The concepts and techniques discussed during this case study are based on the topics covered during the  Cognitive Hypnotic Coaching® Diploma  and the  Cognitive Hypnotic Psychotherapy® Diploma Program .

• Category: Psychotherapy & Coaching
• Tags: Case Studies , For Therapists , Podcast

• Free Training

FREE Training: Breaking The Anger Cycle

Beyond anger: real-life journeys of transformation through anger management.

Introduction

Anger is a powerful emotion that everyone experiences. While it can serve as a healthy response to specific situations, it can quickly become destructive if not managed properly. 

As an anger management expert with over 30 years of experience, I understand the damaging effects of uncontrolled anger on individuals and their relationships. However, I have also witnessed incredible transformations that occur when individuals commit to managing their anger in a healthy way.

In this article, I will share examples of real-life transformation journeys through anger management. These stories are powerful examples of how anyone can overcome their anger and lead happier, more fulfilling lives.

By sharing these journeys, I hope to provide insights and guidance if you are navigating your relationship with anger. Whether you're grappling with your anger or supporting someone else doing the same, these real-life accounts show that positive change is not just possible but achievable .

The Human Face of Anger

Anger isn't one-size-fits-all. Like any emotion, it affects individuals differently based on their unique experiences and circumstances. 

For some, anger might simmer quietly beneath the surface, building over time until it reaches a boiling point. For others, it's an instant spark, a quick flare-up followed by immediate remorse. Regardless of expression, anger is profoundly personal and intrinsically linked to your past experiences, beliefs and environment.

The stories featured in this article highlight the diverse faces of anger and how it can manifest in different ways. By understanding the broad spectrum of anger and how it touches lives uniquely, you can better support yourself and others in finding healthy ways to manage this powerful emotion.

Read More: How To Take Responsibility For Your Actions

Anger  isn't  one-size-fits-all. Like any emotion, it affects individuals  differently based on their unique experiences and circumstances. 

Colin's Story: The Cost of Uncontrolled Anger

For many, a single moment can redefine their relationship with anger.

For Colin, that moment came during a seemingly trivial disagreement with his wife, Emily.

Known among friends as the passionate " firecracker ," Colin's outbursts were often excused as just part of his personality. However, one heated argument brought the stark reality to the forefront: his unchecked anger was tearing his family apart.

But Colin's story isn't just about the pitfalls of uncontrolled anger; it's about acknowledgement and transformation. Post that life-changing argument, he delved deep into understanding his triggers and sought ways to manage them.

Colin's journey, filled with insights and personal growth, serves as a testament to the power of self-awareness and dedication.

  To delve deeper into Colin's transformative journey, read the full article here .

Angela's Story: Breaking the Cycle of Abuse

Growing up in a turbulent household, Angela's perception of normalcy was skewed from a young age. The loud arguments, slammed doors, and constant tension became the backdrop of her childhood. Unknowingly, she began to internalize this environment of anger and aggression, leading her to believe that such behaviour was a regular part of relationships.

Entering adulthood, Angela found herself mirroring the aggressive patterns she had witnessed. Snappy retorts, impatience, and passive-aggressive behaviours became her armour against a world she perceived as hostile. Angela's awakening truly began when a close friend bravely confronted her about her behaviour, likening it to the very cycle she had once vowed to escape.

This confrontation, painful as it was, became Angela's call to action. Determined to break free from the generational cycle of anger and abuse, Angela joined The Complete Anger Management System, my powerful online program designed for individuals seeking to transform their relationship with anger.

Today, Angela is not just a beacon of transformation for herself but for others who have faced similar struggles. For a deeper dive into Angela's courageous journey of self-discovery and change, explore her full story here.

Michael's Story: It's Never Too Late to Control Your Anger

Michael's story is a reminder that sometimes our biggest regrets can propel us towards our most significant transformations. For decades, Michael wore his anger like a badge of honour, letting it dictate his decisions and interactions. This approach led to a life filled with estranged relationships, missed opportunities, and lingering remorse .

The incident that changed everything was not explosive, as you might expect, but quiet. An unplanned visit to his daughter's home led him to overhear a conversation between her and her friend, where she described her fear of introducing her child to the grandfather she feared . The weight of that revelation hit Michael harder than any outburst ever had.

Fuelled by a this revelation, Michael embarked on a journey of self-awareness . He joined The Complete Anger Management System , worked to understand the root of his anger and developed coping mechanisms to handle his anger constructively.

Now, Michael cherishes the chance to be an active and loving grandfather. His story proves that it's never too late to change and that the hardest steps towards transformation often lead to the most rewarding destinations. 

To learn more about Michael's story, click here.

Leon's Story: Wishing to Take Back the Outburst

Leon's tale is a poignant reflection on how a single moment of unchecked anger can have lasting implications. A reserved individual by nature, Leon prided himself on maintaining composure, even in tense situations. But, as the saying goes, everyone has their breaking point.

The incident that marked Leon's was seemingly insignificant: a minor fender bender on his commute home. The other driver's careless attitude and refusal to accept responsibility spiralled Leon into uncontrolled anger, leading to an outburst that left him embarrassed and ashamed.

Leon's journey towards acceptance and accountability began with introspection and self-forgiveness. By joining The Complete Anger Management System, he learned techniques to help him regulate his emotions and handle conflicts constructively.

Today, Leon is a better communicator and a kinder and more empathetic individual. His journey serves as a poignant reminder that anger can be our biggest foe or greatest teacher, depending on how we respond.

To learn more about Leon's path towards redemption, read his full article here.

Cameron's Story: A Silent Pledge to Change

Silence, they say, can speak volumes. For Cameron, an unforeseen moment of silence became the turning point in his relationship with anger. Known for his energetic spirit and quick wit, Cameron often brushed off his flashes of anger as mere extensions of his vibrant personality. Yet, these flashes grew in intensity over time, often leaving emotional scars on those in his wake.

The transformative moment wasn't one of shouting or confrontation but a quiet dinner with his teenage son. As they sat in silence, Cameron realized that his son's once-bright eyes now held a flicker of fear and apprehension. It was then he made a silent pledge to change, not just for himself but for those he loved.

With the help of The Complete Anger Management System, Cameron learned not just to control his anger but also to cultivate healthy communication skills. Today, his relationship with his son is stronger than ever, and he has become a role model for others facing similar struggles.

To read more about Cameron's journey towards becoming a calmer and more empathetic individual, check out his full article here

Troy's Story: Holding a Mirror to Himself

Confronting our flaws can be one of the most challenging tasks. For Troy, this confrontation came when he decided to hold a metaphorical mirror up to his life, revealing a reflection marred by bouts of anger and denial.

Outwardly successful and charming, Troy had mastered the art of projecting confidence. But behind closed doors, his temper flared at the slightest provocation, leaving his loved ones walking on eggshells. The facade persisted until a close friend, after witnessing one of Troy's outbursts, candidly remarked, "Do you ever really look at yourself?"

The question haunted Troy. He began to reflect, replaying moments where his anger overshadowed reason. The more he delved, the more he realized how much damage he had caused—to others and his psyche. With the support of The Complete Anger Management System, Troy embarked on a journey of self-forgiveness and growth.

Today, Troy is not only calmer but also more compassionate. His story serves as an inspiration for those struggling to confront their own anger issues and take steps towards healing.

To read more about Troy's transformational journey, check out his full article here.

Common Threads: What These Stories Teach Us

Colin, Angela, Michael, Leon, Cameron and Troy's stories, all unique in their own way, carry shared lessons and insights about the nature of anger and the path to transformation.  These include:

• The Universality of Anger:  Regardless of background, upbringing, or personal circumstances, anger is an emotion everyone grapples with. It's not limited by age, gender, or socioeconomic status. It's a universal challenge.
• Underlying Causes: Often, anger is merely the surface emotion. Digging deeper, one might uncover layers of pain, trauma, insecurity, or unmet needs fuelling these outbursts.
• Power of Reflection: Time and again, a moment of self-realization acted as the catalyst for change. Whether prompted by a loved one's words, an unforeseen consequence, or a reflective moment, recognizing the problem is the first step towards addressing it.
• Need for Support: Transformation is rarely a solitary journey. Seeking help from a powerful online course like The Complete Anger Management System  can provide the necessary tools and support to overcome anger.
• Continuous Journey: Anger management isn't about a one-time fix. It's an ongoing journey of understanding oneself, learning coping mechanisms, and practising self-awareness.
• Hope and Redemption: Every story underscores the potential for change. Regardless of past actions or deep-seated habits, transformation is achievable with determination and the right resources.

These stories aren't just isolated instances but serve as a testament to the power of acknowledging and addressing anger. They prove that there is always time to embark on a journey towards self-improvement and healing , no matter where you are in life.

To learn more about anger management and how it can transform your life,  contact me for more information.

These stories aren't just isolated instances but serve as a testament to the  power of acknowledging and addressing anger. 

Tools and Techniques That Aided Transformation

While each individual's journey to understanding and managing their anger is unique , there are proven tools and techniques that have consistently shown to be effective. 

A common element in the transformative stories of Colin, Angela, Michael, Leon, Cameron, and Troy was their engagement with my comprehensive online programme, The Complete Anger Management System. This programme includes:

• Structured Modules: The Complete Anger Management System is divided into seven easy-to-follow modules, each focusing on a specific aspect of anger management and providing practical tools and techniques for effective change.
• Understanding the Root Cause: Before one can manage anger, understanding its origin is crucial. The course delves deep into the psychology of anger, helping participants identify triggers and underlying causes.
• Practical Coping Strategies: Equipped with easy-to-implement tools and techniques, participants learn how to de-escalate situations, respond instead of react, and implement calming techniques in real-time
• Continuous Feedback: The course offers regular check-ins and progress trackers, helping participants gauge their development and address any challenges promptly.
• Community Support: One of the unsung strengths of The Complete Anger Management System is its dedicated community. Participants can engage with peers, share experiences, seek advice, and offer support, reinforcing the adage that there's strength in numbers.

By blending scientific principles with practical applications, The Complete Anger Management System offers a comprehensive approach to anger management. As seen in the narratives of our six individuals, with the right tools, guidance, and dedication, the journey from unchecked anger to peace and understanding is not just possible, but probable.

Moving Forward: Maintaining Growth and Avoiding Relapse

The journey of managing anger is continuous. Achieving improved anger control is commendable, but sustaining it requires consistent effort, awareness, and strategies. Here's how our heroes, and many others, have maintained their growth and kept setbacks at bay:

• Regular Self-Check-ins: Taking time for introspection, assessing emotional states, and identifying triggers ensures you stay in tune with your emotions. Scheduled self-reflections can be a proactive measure against potential outbursts.
• Continued Learning: The Complete Anger Management System  is not just a one-off programme. Participants have lifetime access to the course materials and ongoing support, allowing for continued learning, reinforcement of techniques, and maintenance of progress. 
• Surrounding Yourself with Positive Influences: Negative influences and toxic relationships can hinder progress and trigger old patterns. Part of maintaining growth is surrounding yourself with supportive, understanding, and positive people.
• Practising Self-Care: Self-care is essential in maintaining emotional balance and preventing relapse. Engaging in activities that bring joy, relaxation, and promote mindfulness can serve as powerful tools for managing anger.

The Complete Anger Management System provides participants with a strong foundation, but it's up to the you to build upon it. By incorporating these strategies into one's daily life, the potential for sustained growth and positive change is limitless.

Anger management is not a one-size-fits-all approach. It's a personal journey of self-discovery, healing, and growth. The courageous individuals who shared their stories in this article have proven that transformation is possible, even in the face of deep-rooted anger issues. 

Anyone can make significant strides towards a more peaceful, fulfilling life by acknowledging the problem, seeking support, and implementing practical tools and strategies like those offered in The Complete Anger Management System.  

Remember, anger doesn't have to control you. You can transform your relationship with anger and live a life of calmness, understanding, and self-control. The first step is acknowledging that change is possible and acting towards it. So why wait? 

Begin your journey towards a healthier relationship with anger today. So, start your journey and take the first step towards a brighter future filled with peace and self-awareness.

Embarking on a journey toward better anger management is a step that requires both courage and actionable resources.

Embarking on a journey toward better anger management is a step that requires both courage and actionable resources. Whether you've seen reflections of your struggles in the stories shared or are beginning to recognize the initial patterns of unmanaged anger, knowing the subsequent steps to take is paramount.

Enrol in The Complete Anger Management System today to take your next step.  

This comprehensive online course has proven to be a linchpin in the transformative journeys of individuals like Colin, Angela, Michael, and others. Its blend of scientific research and practical tools offers a wealth of knowledge, techniques, and support to guide you towards lasting change. 

So don't wait any longer – invest in yourself and your well-being by taking the next step towards anger management today.

FAQs (Frequently Asked Questions)

As we delve into anger management and the transformative journeys that individuals undertake, several questions arise. Below are some of the most frequently asked questions about anger management and The Complete Anger Management System.

What triggers anger? 

Anger can be triggered by a myriad of internal and external factors, ranging from personal frustrations, misunderstandings, and perceived threats to environmental factors like traffic jams or interpersonal conflicts.

How does The Complete Anger Management System differ from other courses?

This system offers a holistic approach, integrating evidence-based techniques, personalized modules, and a supportive community. It's designed to address anger from its roots, providing tools for management and transformation.

Is anger always harmful?

No. Anger is a natural emotion and, when expressed appropriately, can be constructive. It can highlight boundaries, point out injustices, and even catalyze change. The challenge lies in managing disproportionate or misdirected anger.

How long does it take to see improvements with The Complete Anger Management System?

While individual experiences vary, many participants begin to notice changes in their understanding and management of anger within a few weeks of starting the course.

Are there individuals for whom anger management doesn't work?

Anger management, like any therapeutic approach, depends on the individual's willingness, effort, and the presence of supportive environments. While beneficial for most, outcomes can vary based on individual commitment and unique personal factors.

How can loved ones support someone on their anger management journey?

Support can come in many forms: practising patience, listening actively, avoiding judgment, and encouraging their loved one to continue with courses like The Complete Anger Management System and other supportive resources.

Are there any side effects of suppressing anger?

Suppression, instead of management or constructive expression, can lead to increased stress, anxiety, and even physical health issues. This emphasizes the importance of learning healthy ways to express and manage anger.

How do I know if I need anger management?

If anger affects your personal, professional, or social well-being, or if loved ones have expressed concern about your reactions, it might be time to explore resources like The Complete Anger Management System.

Are the results from anger management permanent?

Anger management provides tools and strategies that, when practised consistently, lead to long-term improvements. However, like any skill, it requires regular reflection, practice, and sometimes refresher sessions or courses.

Remember, the journey of understanding and managing anger is deeply personal.

Each individual's experience, questions, and path will be unique . But with the right resources, support, and commitment, transformation is not just a possibility , but a probability .

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In this call, we will discuss your specific anger management situation and provide you with personalised recommendations on the next steps to control your anger.

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Case study on Anger Management

A. is an eight-year-old boy who attends a special school for children with social, emotional and behavioural difficulties. He has a diagnosis of autism.

A. is an eight-year-old boy who attends a special school for children with social, emotional and behavioural difficulties. He has a diagnosis of autism. He is academically capable with a curious mind and a sense of humour. He displays strengths in the area of mathematics and science and enjoys playing with construction toys such as Lego and Knex and playing Minecraft on his computer.

A. has difficulty regulating his emotions resulting in behaviours of concern, particularly in the school environment.

Stress Responses 

A finds the following situations stressful

• Presentation of work that A. perceived to be too difficult for him
• Other children not following his agenda
• Losing games and literacy work
• Other children not following the rules
• He was unable to label his emotions
• He was unable to ask for help in the classroom
• He had no adaptive strategies in his repertoire for coping when he lost a game or when other children didn’t follow the rules
• He was unaware of consequences of his actions on himself and others

The following strategies were used to help A. recognise and manage his feelings of stress

• Exploration of how everybody experiences lots of different feelings, including anger. Promote understanding of what happens to our bodies when we feel angry (e.g. Volcano in my Tummy)
• Age-appropriate books and games to facilitate teaching and understanding around feeling angry and strategies to help manage this (e.g. The Red Beast, The Overheating Game)
• Social Stories ™ to support understanding the right and wrong way to manage situations he finds difficult (e.g. coping with losing, dealing with mistakes)
• Powercards were used as reminders in natural environment
• Developed a ‘calm area’ within the classroom which could be used if pre-requisite behaviours were observed which suggested he was becoming frustrated with a situation
• Use of strategies to support him with labelling and regulating his emotions e.g. The 5 Point Scale, deep breathing exercises

Anger- 2 case studies

I say in my promotional material that I help people with anger management. I thought you might like to know how. So here are a couple of brief case studies, with personal detail removed for confidentiality.

Client A is a young married man with two children and a temper. So much so that he was persuaded by his family to seek help and he came to me. He recognised that he had a problem and that his anger at home was doing him no good at all, and was frightening away the people that he loved.

So after the usual therapy type chit-chat, we delved into his Timeline and identified that his anger came from BEFORE he was born, while he was still in the womb.

How can that be? I hear you ask.

His mother fell pregnant when she was 17. She was scared, and the father who was also 17 did not want to be involved. They had a lot of serious arguments, a lot of tears and upset. A mother and her unborn baby are inextricably linked, so whatever emotion the mother feels, the baby does too. Which is why your emotional health in pregnancy is just as important as your physical health.

What really cleared his anger was when he realised that his temper tantrums at home were not only frightening his young children, they were teaching them that anger is a ‘normal’ response to stress. At that moment, his perception changed.

Client B is very different. Client B is an older man who had grown up in a childhood where he needed anger to compete, and in an industry where being forceful and physical is an asset. But he changed recently and took on a career as owner of a business which requires regular government inspection from largely female inspectors.

He hated these inspectors and they disliked him. He dressed at that time in his leather jacket and tatty jeans, and used the same loud communication style he has always used. He came to see me because he realised that he was on the verge of being shut down, not because of his standards, but purely because of his personality.

So we worked on his understanding of others, explaining that the inspectors came from a very different background to him, and that they would very easily interpret his bluntness as bullying and intimidating. We worked on his language so that he learned the kind of vocabulary the inspectors would be used to. We also turned down the volume and tone of his voice and agreed that he would wear a suit. I even advised him how to set up his office so that instead of feeling trapped, the inspectors chairs were located near a door so they could get up and leave unhindered.

When they turned up for what could have been the closure visit, instead of Mr Angry, they met Mr Professional and the visit was a huge success.

Is that therapy? Yes, it’s also Coaching, and just as valuable.

When you come to see me, you will have all my therapy knowledge at your disposal, plus my coaching skills, plus loads of life experience as a hard working front line dogsbody, a manager of people, and a HR and Training specialist. Sometimes you need therapy, sometimes coaching, sometimes just a shove in the right direction. Usually all three!

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Coaching case study: anger management coaching.

Coaching Case Study By Mo Yee Ilona Tse (Life Coach, CHINA)

Who are the main players in this case study

The players are me, the coach and my client Teddy.

What is the core problem or challenge you applied your coaching skills to?

Teddy has regular problems with his anger management and easily loses his temper.  He seeks coaching for better management of his anger and temper.

Why is it a problem?

Teddy feels frustrated that he constantly feels angry or lose control of his temper at various situations or unpleasant circumstances in his life. He regrets and feel upset with his emotional outburst and reaction at the time. He wants to find ways to work and better manage them.

How long has it been a problem?

It has been a problem for many years and Teddy had seek help with different professionals, hoping to find a way to control and manage it better. However, he does not find them helpful.

What is the worst thing about this problem?

Client has had this issue for a long time and opt to be coached on it in only 5 sessions.  Former professional help didn’t sort out solutions for the client.

Why has no one been able to solve it so far?

Previous approaches tackled the issue by addressing the reasons why they occur not the root where it all stem from.  It did not uncover the origin of it.

What specific coaching skills or approach did you use in this case?

Coaching skills which I have applied on this case include: Reframing Perspectives, Creating Awareness, Creating Structures, Creating Action, Powerful Questioning, Accountability

Explain your process in detail.

First, we used the Wheel of Life to identify the key areas and issues which frequently gets Teddy angry and upset.  Through the process, Teddy had the realization that his high and unmet expectation is the general cause of his anger. In the following sessions, we explored and took a deeper and closer look on his values.  Teddy discovered how his values have set his expectations and perspectives.When they are violated, it makes him lose his temper and feeling angry. Then we worked to identify the feelings and emotions associated with the different areas that cause him to feel angry.  As the coaching sessions move on after exploring and having the awareness of the above mentioned, Teddy was committed to create a vision board to help remind himself what are the triggers and be watchful of them, prepare himself when these moments or situations arise and how to control and manage his temper and anger.  Teddy also used visualization to help him prepare the encounter and prepare himself how to be in control of his temper and anger, when they arise.  The coaching then concluded with the Teddy’s view and understanding the role anger and temper play in his life.  Also, his wishes, goal and attitude he has in life have been explored and discussed and the time frame to achieve and live the life he would like to have.

What were the results of your process? Was your coaching/program effective? Why? Why not?

Overall, I think the coaching was effective and fruitful in helping Teddy to find strategies, actions, and reminders to help him control his anger and temper. He now realizes what are his trigger points, situations or people who will get him up upset and sets him off. He sees the role which anger and temper play in his life- it is a part of his makeup and accept that it is not a pleasant one. One he is determined to separate and divorced from through meditation and labeling when appears.  The sessions close with Teddy in sharing and setting his goal to a more positive and attitude towards life and works towards the long-term goal to a happy life he wishes to have.

If you could approach this problem again, what would you do differently?

It would be good to have the opportunity to coach the client for a transformational journey besides just tackling the issue.  It would be more impactful and fruitful for Teddy.

What are the top 3 things you learnt from this experience?

Refrain from trying too hard to share with client what I think is important to share but give more space and room to focus on coaching client to dig deeper.

Questioning could be more concise and precise to allow room for the client to explore further and more in depth

Check with client on the outcome he would like to achieve. Establish a measure of success for the outcome of each session. What the client is genuinely seeking for as we move forward with each session so that he find it fulfilling and complete.

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